Privacy Policy

tTrada is the controller responsible for the personal data described in this Policy when it determines why and how that data is processed. The service is operated under the tTrada name from Lagos, Nigeria. For privacy questions or requests, contact us through Telegram at @iamtjah.

• Account and profile data: Auth0 identifier, email address, first name, declared country of residence, trading-experience selection, plan, subscription status, and acknowledgement records.
• Signal-source data: whether you select the tTrada signal bot or a connected Telegram source, source identifiers, signal delivery and processing status, and messages processed to identify supported trade instructions.
• Telegram connection data: connection and session identifiers, selected channel or group details, chat metadata, and connection status.
• Broker and automation data: broker, platform, server, connectivity identifiers and status, account number where returned, balance and equity snapshots, saved settings, Auto-Trade state, and supported execution data.
• Trading records: symbols, direction, volume, prices, stop-loss and take-profit values, execution status, timestamps, profit or loss information, source attribution, and errors.
• Billing data: customer and checkout identifiers, subscription status, billing period, and payment-provider events. Full payment-card details are handled by the payment provider and are not intended to be stored by tTrada.
• Technical and security data: IP address where supplied by infrastructure providers, browser and device information, request logs, authentication events, diagnostics, and abuse-prevention records.
• Analytics and advertising data (only with your consent): cookie identifiers and information about your visits to our public pages, such as the pages you view, device and browser details, approximate location, and how you arrived, collected by Google Analytics and the Meta Pixel. Microsoft Clarity may also record how you interact with our public pages, such as clicks, scrolling, mouse movement, and the pages you view.
• Support communications: messages and information you provide when requesting help.

Broker credentials are entered on the secure broker-connection provider's page, not into tTrada. The service may retain a Telegram authorization session so it can access the source you select until you revoke the connection.

• Create and secure your account and keep you signed in.
• Save your profile, country eligibility, selected signal source, source configuration, risk settings, and preferences.
• Deliver and process signals from the tTrada signal bot when you select it, or connect your selected Telegram source and automatically interpret its supported trade messages.
• Connect your broker account, submit eligible automated orders, monitor connection state, and display account and execution information.
• Record which source produced an instruction so we can provide history, diagnose errors, investigate disputes, and improve signal and execution reliability.
• Process subscriptions, maintain billing records, prevent fraud, and provide the billing portal.
• Provide support, maintain security, enforce the Terms, and comply with legal obligations.
• Measure and improve reliability, usability, and performance using appropriately limited operational data.

We do not sell personal data or hold your broker funds. tTrada does not have withdrawal access to your broker account.

Depending on your location, we process data because it is necessary to provide the service under our contract with you; because you consent to a specific connection or optional activity; because we have legitimate interests in securing, operating, and improving the service; or because we must comply with law. Where processing depends on consent, you may withdraw it, although this does not affect earlier lawful processing.

When Auto-Trade is enabled, software automatically processes instructions from your selected source—including the tTrada signal bot if selected—against your account settings and may submit an order without further approval from you. This can materially affect your finances. You choose the source and available settings, can review execution history, and can turn Auto-Trade off at any time. Turning it off does not close existing positions.

Automated processing may determine whether a signal matches supported formats and your saved settings, but it does not assess whether a trade is suitable for your personal circumstances or guarantee that a signal will be accurate or profitable. Depending on applicable law, you may have rights relating to automated decisions, as described below.

We disclose only the data reasonably needed for the following providers and purposes:

• Auth0: authentication, account security, and session management.
• Telegram: connection to your account and access to the channel or group you select.
• MetaApi and supported brokers: broker connectivity, account status, market-account information, and order execution.
• Payment provider: checkout, recurring billing, subscription management, and payment-related fraud prevention.
• Hosting, database, monitoring, and security providers: infrastructure operation, storage, logging, diagnostics, and protection.
• Google LLC: only if you click Got it, information about your visits to our public pages so we can analyse how the site is used.
• Microsoft Corporation: only if you click Got it, information about how you interact with our public pages (through Microsoft Clarity) so we can improve the site.
• Meta Platforms, Inc.: only if you click Got it, information about your visits to our public pages so we can measure our ads and reach people who have visited.
• Professional advisers and authorities: where needed to obtain advice, enforce agreements, protect rights or safety, respond to lawful process, or comply with law.

We may transfer relevant data in a merger, financing, acquisition, reorganization, or sale, subject to appropriate confidentiality and notice requirements.

tTrada and its providers may process data in countries other than your country of residence. Those countries may have different privacy laws. Where required, the operating entity will use an approved transfer mechanism or other lawful safeguard and make information about that safeguard available on request.

We keep account, profile, signal-source, and configuration data while your account is active. When you request deletion, we delete or de-identify that data unless it remains necessary to complete the request, secure the service, resolve a dispute, enforce our agreements, or meet a legal obligation. Backups are removed through the service's ordinary backup-replacement cycle.

Telegram connection data is deleted or deactivated when you revoke and disconnect the source. Execution, billing, consent, support, and security records are kept only for as long as reasonably necessary for accounting, fraud prevention, dispute resolution, enforcement, and applicable legal or regulatory requirements. We determine the applicable period by considering the type and sensitivity of the data, the reason it was collected, operational needs, limitation periods, and legal requirements.

tTrada uses authentication cookies that are required to sign you in securely. The dashboard may use browser session storage to cache profile and account information temporarily for performance. These are strictly necessary and do not need your consent.

With your consent, we also use Google Analytics, Microsoft Clarity, and the Meta Pixel on our public pages, such as the homepage, FAQ, and blog. Google Analytics helps us understand how the site is used, such as which pages are viewed and how visitors arrive. Microsoft Clarity records how visitors interact with a page, such as clicks, scrolling, and mouse movement, and produces heatmaps and session replays that help us improve the site. The Meta Pixel measures how our advertising performs and lets us show ads to people who have visited. They set cookies (such as _ga, _clck, and _fbp) and send Google LLC, Microsoft Corporation, and Meta Platforms, Inc. information about your visit, including the page you viewed, your IP address, and browser and device details. How they use that information is described in Google's Privacy Policy, Microsoft's Privacy Statement, and Meta's Privacy Policy.

We do not load Google Analytics, Microsoft Clarity, or the Meta Pixel until you click Got it, and we never load them on the dashboard or other account pages. You can turn analytics and advertising cookies on or off at any time using the control below. Not clicking Got it keeps them off and does not affect your use of tTrada. We store your choice in your browser's local storage so that we can remember it. We do not use other non-essential advertising or analytics cookies. If we introduce them, we will update this Policy and ask for your consent where required.

We use administrative, technical, and organizational safeguards intended to protect data, including authenticated access, encrypted network transport, scoped service connections, access controls, and operational monitoring. No online system is completely secure, and we cannot guarantee that unauthorized access, loss, or misuse will never occur.

Depending on applicable law, you may have rights to access, correct, delete, restrict, or receive a copy of your personal data; object to certain processing; withdraw consent; and complain to a data-protection authority. You can change several settings, revoke Telegram access, disconnect your broker, and manage billing from the dashboard.

To exercise a privacy right or request account deletion, contact @iamtjah. Tell us which right you want to exercise and provide enough information for us to identify your account. We may verify your identity before acting and will respond within the period required by applicable law. Some records may be retained where required by law or needed to establish, exercise, or defend legal claims.

tTrada is not intended for anyone under 18, and we do not knowingly collect personal data from children. Contact us if you believe a child has provided data so that we can investigate and delete it where appropriate.

We may update this Policy when the service, providers, or legal requirements change. Material changes will be communicated through the service or another reasonable channel and will carry a new effective date.

If you have a privacy concern, contact @iamtjah so we can investigate it. You also have the right to lodge a complaint with the Nigeria Data Protection Commission or another data-protection authority available to you.